Service Agreement

Your Rights

At Elegant Cleaners, we prioritize customer satisfaction and ensure our services meet high standards. Our service agreement outlines your rights and responsibilities regarding service usage and delivery expectations. Please read through the terms carefully before proceeding with our upscale dry cleaning services. By utilizing our services, you agree to adhere to these terms, which ensure a seamless experience for all clients. If you have any questions or concerns regarding our policies, do not hesitate to reach out to us.

Important Information

Our upscale dry cleaning services include a range of offerings tailored to your needs, including pickup and delivery options for added convenience. Our team is dedicated to providing top-quality care for your garments while ensuring secure and timely service. We require that all items are presented to us in a clean and ready-to-care state. For pickup, we request that you schedule an appointment at least 24 hours in advance to confirm availability. If a scheduled pickup or delivery is missed, we will do our best to reschedule but please be aware that fees may apply. Your satisfaction is our top priority, and we appreciate your understanding in maintaining effective service.

Contact Us Anytime